Privacy Policy

1. Introduction

Welcome to NexaKraft ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, store, and share your personal information when you use our website, products, and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect different types of personal information depending on your interaction with our website and services. The information we collect includes:

2.1 Personal Information You Provide to Us

When you use our website, contact us, or engage with our services, we may collect personal details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name and Details
  • Billing Information (if applicable)
  • Any information you voluntarily provide in messages, forms, or surveys

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information to improve our services, including:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Date and Time of Visit
  • Referring Website (if applicable)
  • Pages You Visit on Our Website

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website performance, and customize content. You can manage cookie settings through your browser preferences.

3. How We Use Your Information

We use your personal data for various business purposes, including but not limited to:

  • Providing Services: To deliver the services and features you request.
  • Communication: To respond to inquiries, send updates, promotional content, and service-related messages.
  • Enhancing User Experience: To personalize content and analyze website performance.
  • Security and Fraud Prevention: To prevent fraudulent activities and ensure the security of our website.
  • Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

4. Data Security and Protection

We take your privacy seriously and implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and firewalls
  • Encryption protocols
  • Access control and authentication

However, while we strive to protect your information, no data transmission over the internet can be guaranteed 100% secure. Please take precautions when sharing personal information online.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After the retention period expires, your data will be securely deleted or anonymized.

6. Third-Party Sharing and Disclosures

We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following cases:

  • Service Providers: With third-party vendors who assist in operating our website, conducting business, and providing services (e.g., hosting providers, payment processors).
  • Legal Compliance: If required by law, court order, or government request, we may disclose your personal information.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights concerning your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Correction: Correct any inaccurate or incomplete data.
  • Right to Deletion: Request the deletion of your data.
  • Right to Withdraw Consent: Opt out of certain data processing activities.
  • Right to Data Portability: Request to transfer your data to another service.

To exercise these rights, please reach out to us through the contact information provided below.

8. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred, stored, and processed in India, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your information to India.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 13, we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.